The last update to our Privacy Policy was posted on May 09, 2014. This Privacy Policy governs the privacy terms of, www.challengenie.com (and related .biz, .info, .net and .org, collectively, our “Website”) as owned and operated by Challengenie.com, a wholly owned business of IN-SITE WEB SOLUTIONS, LLC.

Definitions

“Non-Personal Information” (NPI) is information that is not personally identifiable to you and we automatically collect when you access our Website with a web browser.

“Personally Identifiable Information” (PII) is non-public information that is personally identifiable to you and obtained in order for us to provide you with products and services.  PII may include information such as your name, address, phone number, credit card information, and other related information that you provide to us or that we obtain about you.

The terms “us” or “we” or “our” refers to IN-SITE WEB SOLUTIONS, LLC, the owner of this Website.

A “Visitor” is someone that merely browses our Website.

A “Member” is someone who has registered with our Website to use our Service.

A “User” is a collective identifier that refers to either a Visitor or a Member.

All text, information, graphics, audio, video, and data offered through our Website, whether free to all or part of our paid Service, are collectively known as our “Content”.  We may refer to Content provided by our Members as “Member Content.”

 

Overview of Our Service 

IN-SITE WEB SOLUTIONS, LLC (“In-Site Web Solutions, LLC” or “we”) knows your privacy is important to you and we are committed to providing a safe and secure User experience. This Privacy Policy is incorporated into the Challengenie.com Terms and Conditions, and applies to the use of Challengenie online at www. Challengenie.com and on mobile devices (collectively, “Challengenie” or “Services”). It describes how we collect, use, secure, and share information of our Users and individuals whose payment details are used to purchase Challengenie Services (collectively, “you”).

Challengenie.com offers a comprehensive online service (Service) that allows our Members to use our Service to create their own profiles, upload Member Content, interact with other Users, blog and post in forums, and to advertise their services.  Our Service includes the use of our media-rich Content, streaming video and audio, and other technologies.  Our Privacy Policy relates to your legal rights to privacy while using our Website, Content, or Service.

 

 Our Commitment to Your Privacy

Our Privacy Policy tells you what PII IN-SITE WEB SOLUTIONS, LLC may collect from you, how we may share your PII, and how you can limit our sharing of your PII. IN-SITE WEB SOLUTIONS, LLC is committed to providing an exemplary online experience as well as securing the privacy of all our users.  We take your privacy seriously, and we will work with you to ensure that your information is protected.  IN-SITE WEB SOLUTIONS, LLC and our affiliates respect your privacy and recognize the need for appropriate protection and management of your PII you share with us.

 

Links to Other Websites

Our Website may contain links to other websites.  You understand that these websites are not under our control and are not subject to our Privacy Policy.  These websites will likely have their own privacy policies.  We have no responsibility for these websites and provide links to these websites solely for your convenience.  You acknowledge that your use and access of these websites is solely at your own risk.  It is your responsibility to check the privacy policies and other legal documents of these websites to see how they treat your personal information.

 

Information We Collect

There is no need to reveal or provide any PII when you visit our Website.   You can browse our Website to find out more about IN-SITE WEB SOLUTIONS, LLC and what we do.  As you do so, we may receive and store certain types of NPI as you interact with our Website.  We may also analyze this NPI for trends and statistics as to how people use our Website.

If you decide to join our Website as a Member and thereby use our Service, you will fill out an online form providing such PII as your name, email address, phone, home address, and general demographics.  We will store this information for contacting you.  Certain aspects of our Service may require payment for which IN-SITE WEB SOLUTIONS, LLC will also ask you to provide a credit card or other payment source to complete your payment.

In addition to the information you provide to us, when you use Challengenie, we may also automatically collect and store information about the computer, mobile device, or other devices you use to access Challengenie and about how you use Challengenie. For example, we collect and store data about the challenges you undertake. We may also collect and store information such as your browser type, IP address, language, operating system, unique device identifier, the date and time of your visit, the pages you view and the websites you visited immediately before and after visiting Challengenie.

 

How Information is Used

We use the PII that you provide for our internal purposes to operate and provide you with our Service as well as informing you of our new products, services, and offers as provided by us and/or our affiliates.  The use of the information we collect includes, but is not limited to:

    • Authenticating your login and processing your payments;
    • Personalizing your Challengenie experience;
    • Presenting information relating to your challenges;
    • Customizing and delivering information about our products and services by email;
    • Providing customer service and sending confirmations about your account;
    • Managing and improving our business, and our challenges:
    • Protecting our intellectual property or other rights.

Our affiliates may have products, services, or offers about which you may be interested in receiving information.  We reserve the right to provide basic contact PII to our affiliate for them to contact you.  If you no longer wish to receive information from our affiliates, you can let us know and we will promptly remove you from further affiliate contact.

We may also combine information you give us through the Service with information we receive about you from other parties.  We will use this combined information to enhance your online experience and to let you know about new products, services, offers, and other promotions.

In order to give you the best possible service, we may use our affiliates to provide contracted services for our business, including, but not limited to processing credit cards, hosting our website, shipping products to you, or advertising.  In many cases, we will need to provide some if not all of the PII you provide to use so that our affiliates can perform these services.  Our affiliates are only authorized to use your PII as provided within this Privacy Policy.  Affiliates that provide such services will have privacy arrangements with IN-SITE WEB SOLUTIONS, LLC to ensure the protection of your PII.

There are times that we may have to disclose your PII to comply with laws; to assist law enforcement and governmental agencies in preventing or investigating fraud or other crimes, or in response to a court order.  In such instances, we will only provide the PII requested and your PII will only be used for such legal purposes.

Finally, if we sold or transferred our business, we would transfer your PII to the purchaser as appropriate and might also retain a copy of your PII for any new business ventures we would start.

 

Changing Your Information

You may access, review and change your PII at any time using facilities found on our Website, including removing yourself from mailing lists.  If at any time you need assistance, just send us an email or customer service request form with your request.

 

Opting Out of Sharing Information

You can always opt out of future unaffiliated third-party disclosures of your information.  Such opt-out will not affect disclosures otherwise permitted by law including but not limited to: (i) disclosures to third-party service providers who provide certain services for our business, such as credit card processing, computer system services, shipping, data management, or promotional services, (ii) disclosures to third parties as necessary to fulfill your requests, (iii) disclosures to governmental agencies or law enforcement departments or otherwise required to be made under applicable law, (iv) previously completed disclosures to third parties, or (v) disclosures to third parties in connection with subsequent contests or promotions you may choose to enter, or third-party offers you may choose to accept.

 

Protecting Your Child’s Privacy

We follow the United States’ Children’s Online Privacy Protection Act (COPPA).  Even though our Service is not designed for use by anyone under the age of 18 (child), we realize that a child may attempt to access our Service.  We do not knowing collect PII from a child; however, you acknowledge that we cannot accurately verify the age of our users nor do we have any liability to do so.  If you are parent or legal guardian who suspects their child is attempting to use our Service, please contact us immediately to remove your child’s information.  We may ask you to provide identification to confirm that you are indeed the child’s parent or legal guardian.  If you are under the age of 18, please do not attempt to use our Service.

 

Our Email Policy

Our affiliates and we fully comply with the United States’ CAN-SPAM Act.  You can always opt out of receipt of further email correspondence from us or affiliates.  We will not sell, rent, or trade your email address to any unaffiliated third-party without your permission.  You understand that email is not considered a secure form of communication.  Generally, any information you disclose in an email may be viewed by hackers while such information is en route to us.   As such, take care in what you disclose in any email that you send to us.

 

Our Security Policy

We have constructed our Website and Service using sophisticated encryption and authentication tools to protect your PII.   When we collect your PII through our Website, we encrypt it and prevent unauthorized access to it by using industry standard technologies, such as encryption software, routers and firewalls.  Unfortunately, due to the very nature of the Internet and hackers, we cannot completely guarantee that your PII is 100% protected.  Once we receive your PII, we have industry standard security measures and polices that protect against the loss or misuse of your PII; again, we cannot completely guarantee against such loss or misuse.  We strongly urge you to protect any password you may have for our Service and not share it with anyone.  You should always log out of our Service when you are done using it, especially if you are sharing a computer or mobile device with someone else or are using a public computer.

 

Payment Sources

You will have to provide a credit card or other payment source to use various parts of our Service.  We use third-party billing service and HAVE NO CONTROL over these services.  We use commercially reasonable efforts to make sure that your payment source information is kept STRICTLY CONFIDENTIAL by using only third-party billing services that use industry-standard encryption technology to protect your payment source information from unauthorized use.  However, you understand and agree that we are in no way responsible for any misuse of your payment source information.

 

Cookies

Our Website may send a “cookie” to your computer or mobile device.  A cookie is a small piece of data that is sent to your browser from a web server and stored on your computer’s hard drive.  A cookie cannot read data off your hard disk or read cookie files created by other sites. Cookies do not damage your system.  We use cookies to identify which areas of our site you have visited, so the next time you visit the site, we can better personalize the content that you see on our Website.  Most browser software can be set to disable the use of Cookies.  However, if you disable Cookies, you may not be able to use certain functionality on our Website correctly or at all.  We never place PII in Cookies.

Third parties whose products or services are accessible in Challengenie, including social networking services like Facebook, may also use cookies or similar tools as well as third-party advertising companies with whom we or our advertisers partner, like Google. Please review their privacy policies for information about their cookies and other privacy practices.

 

Web Beacons

We may also use web beacons to collect NPI about your use of our Website as well as those of our affiliates, and your use of special promotions or newsletters. The information we collect by Web Beacons allows us to statistically monitor the number of people that open our emails and why they opened our emails.  Our Web Beacons are not used to track your activity outside of our Website or those of our affiliates.  We do not link NPI from Web Beacons to PII without your permission.

 

Changes to Our Privacy Policy

As necessary to address changes in laws as well as our business practices, we may modify our Privacy Policy, in whole or in part, to address these changes.  We will typically notify users by some message on our Website home page that our Privacy Policy has changed.  We will also change the “Last Updated” date at the beginning of this Privacy Policy.  Any changes we make to our Privacy Policy are effective as of this Last Updated date and replace any prior Privacy Policies.  We encourage you to review our Privacy Policy periodically to make sure you still agree with it.

 

Questions About Our Privacy Policy

If you have any questions about our Privacy Policy, please contact us using the Contact Us form or Customer Service Request form as found on our Website.